Ticket Availability
A select inventory of tickets are available for in-person purchase at MEMI box offices. Please note that not all ticket types, including VIP and Platinum, are available for purchase at the box offices. Our box office representatives at the window will be happy to assist you in finding available tickets for upcoming events.
General Information
Four pack offers, vouchers, and discount/promotional tickets are not available for purchase or redemption day of performance. There are no refunds or exchanges. Lost, destroyed, or left behind tickets cannot be replaced.
Secondary Market Purchases
The only authorized sellers of tickets to Taft Theatre events are Ticketmaster.com and Taft Theatre venue box office. Screenshots, photocopies, and printed barcodes or QR codes of tickets are not valid for entry. Please be aware that tickets purchased through other secondary market sources (i.e. “scalpers”) may or may not be legitimate. The Taft Theatre does not endorse using any secondary ticketing sources and cannot resolve any issues involving them.
For questions regarding tickets purchased through Ticketmaster, please reach out to Ticketmaster Customer Support.
Will Call Procedures
Patrons must have a picture ID, the credit card used to purchase tickets and, whenever possible, the confirmation number of their order. The box office cannot release tickets to a patron without a picture ID. The Box office can only release tickets to the patron(s) named on the account. The box office cannot accept Will Call tickets to be left in another person’s name.
Service Fees
The box office does not charge a service/convenience fee on tickets that at are paid for with cash. Purchases completed made using a credit or debit card will be subject to a $2 per ticket fee. Purchases completed through Ticketmaster’s selling channels will include additional convenience fees.
Children’s Ticket Policy
Children aged 2 or younger are admitted free when accompanied by a paying adult unless otherwise specified on the event page for an event. Please check the event page for more info. Children under the age of 2 must remain seated on the ticket holder’s lap.
